Creating ICT Services Help Desk Report

Follow these steps:

1. Login to IIUM Staff Portal and go ICT Service Desk Menu.
2. Click "Create New Request" to create a new report regarding any ICT services issue.
3. Type your ICT services request/issue and click "Submit Request".
4. Wait until ITD ICT Services Help Desk assign you a ticket number.
5. You can check your ticket status & update any information required here.