What does “Connected, no internet” mean?

Q: Why does my device say “Connected, no internet”?

A:
This message means your device is successfully connected to the Wi-Fi router, but the router itself is not connected to the internet. Possible causes include:

  • Issues with your internet service provider (ISP)

  • Problems with the modem or router

  • Temporary network configuration errors

  • Restart your modem and router

  • Check if other devices have internet access

  • Contact your ISP if the issue persists


Revision #1
Created Fri, May 23, 2025 10:27 AM by FAZILAH BT. BASARUDDIN
Updated Fri, May 23, 2025 10:28 AM by FAZILAH BT. BASARUDDIN