Recently Updated Pages
Access CAM Entry
Issue: Lecturer Cannot Access CAM Entry Steps to Resolve: Browse MyApps PortalGo to myapps.ii...
What services does the ICT Helpdesk provide?
✅ Wi-Fi Configuration AssistanceWe assist staff and students in logging into IIUM Wi-Fi and ...
Guidelines on Announcements through IIUM Email, Staff & Student Portals
Q: How can I make an official announcement to IIUM staff and students? A: You can make announcem...
i-Ma'luum Access for New Students
Q: I’m a new student. What should I do before visiting the ICT Help Desk counter? A: New student...
Unable to Use i-Attend
Q: I cannot use i-Attend. What should I do? A: Please follow these steps to resolve the issue: ...
For Postgraduate Students with "TERMINATED" Status
Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...
For Undergraduate Students with "TERMINATED" status
Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...
Google account for Student
All IIUM students receive a Google Workspace for Education (GWFE) account, which includes: ...
What services are NOT provided at the ITD Service Helpdesk?
🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or instal...
Contact ITD
Website: https://division.iium.edu.my/itd Email: servicedesk@iium.edu.my ICT Help des...
Microsoft Azure (Staff)
How to Record a Zoom Meeting (IIUM Students & Staff Guide)
You can record Zoom meetings for later reference, but permission depends on host settings. Follow...
How to Connect to IIUM-Student Wi-Fi
To access IIUM-Student Wi-Fi, follow these steps on your device (laptop, smartphone, or tablet): ...
How to Create an IIUM Wi-Fi Guest Account
IIUM provides temporary Wi-Fi access for visitors/guests through the IIUM-Guest network. Here’s h...
How to Fix IIUM Wi-Fi Connection Problems (Students & Staff)
if you're unable to connect to IIUM-Student or IIUM-Staff Wi-Fi, follow these troubleshooting ste...
What is Microsoft Azure Portal? (For IIUM Students & Staff)
Microsoft Azure Portal is a web-based dashboard that allows users to access, manage, and deploy c...
How to Download an Attendance List from Microsoft Teams (IIUM Classes)
For Lecturers (Meeting Organizers) If you host a Teams meeting (e.g., for lectures), follow thes...
How to Create a Group Email (Mailing List) in IIUM Gmail (Google Workspace)
Since IIUM uses Google Workspace for Education, staff and students can create email groups (maili...
How to Remove a Scheduled Invitation from Google Calendar (IIUM Account)
If you’ve sent a Google Calendar invite and need to cancel or delete it, follow these steps: Met...
How to Fix Gmail Not Showing All Emails (IIUM Student/Staff Accounts)
If your IIUM Gmail (Google Workspace) is missing emails, follow these troubleshooting steps: 1. ...