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466 total results found

What equipment is available in the Training Lab?

FAQ: ICT Services Help Desk Facilities

Q: What equipment is available in the Training Lab?A: Computers: Pre-installed with standard a...

How do I log in to Adobe CC?

FAQ: ICT Services Help Desk Adobe Cloud

Q: How do I log in to Adobe CC?A: Open any Adobe app (e.g., Photoshop). Sign in with: ...

How to Import a Calendar to Microsoft Outlook (IIUM Staff/Student Email)

FAQ: ICT Services Help Desk GOOGLE (G Suite/Gmail)

You can import calendar events into Outlook (for IIUM email accounts) from ICS files, Google Cale...

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FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

How to Enable 2SV for Microsoft 365 (Staff Live Email)

FAQ: ICT Services Help Desk Microsoft 365

How to Enable 2SV for Microsoft 365 (Staff Live Email) Step 1: Log in to Your IIUM Microsoft Acc...

How to Enable 2SV for IIUM Email (Google Workspace)

FAQ: ICT Services Help Desk GOOGLE (G Suite/Gmail)

1. What is 2-Step Verification (2SV)? 2SV adds an extra layer of security to your IIUM account (...

How to Print Class List in IIUM

FAQ: ICT Services Help Desk Application

For Lecturers & Academic Staff Method 1: Via SIS (Student Information System) Log in to I...

Policies

FAQ: ICT Services Help Desk Adobe Cloud

Q: Can I use Adobe CC for commercial work?A: No. The license is only for academic/non-commercial ...

Are all Adobe apps included?

FAQ: ICT Services Help Desk Adobe Cloud

Q: Are all Adobe apps included?A: Most apps are included, but some specialized tools (e.g., Subst...

How do I get Adobe Creative Cloud?

FAQ: ICT Services Help Desk Adobe Cloud

Q: How do I get Adobe Creative Cloud?A: For Staff: Request access via ICT Help Desk (email ...

What are the ITD lab’s operating hours?

FAQ: ICT Services Help Desk Facilities

Q: What are the lab’s operating hours?A: Monday–Friday: 8:00 AM – 5:00 PM Weekends/Public...

What is Adobe Creative Cloud?

FAQ: ICT Services Help Desk Adobe Cloud

Q: What is Adobe Creative Cloud?A: Adobe Creative Cloud (CC) is a collection of professional soft...

Rules & Policies in the BYOD lab

FAQ: ICT Services Help Desk Facilities

Q: Are there restrictions on device usage?A:✅ Allowed: Laptops, tablets, smartphones (for academi...

How do I connect to Wi-Fi in the BYOD Lab?

FAQ: ICT Services Help Desk Facilities

Q: How do I connect to Wi-Fi in the BYOD Lab?A: Select "IIUM-Student" (students) or "IIUM-Staf...

Do I need to book the BYOD Lab?

FAQ: ICT Services Help Desk Facilities

Q: Do I need to book the BYOD Lab?A: No, it operates on a first-come, first-served basis (no rese...

Who can use the BYOD Lab?

FAQ: ICT Services Help Desk Facilities

Q: Who can use the BYOD Lab?A: Open to all IIUM students and staff with a valid IIUM account.

What is the BYOD Lab?

FAQ: ICT Services Help Desk Facilities

Q: What is the BYOD Lab?A: The Bring Your Own Device (BYOD) Lab is a flexible workspace where IIU...

What if I face technical issues during my session?

FAQ: ICT Services Help Desk Facilities

Q: What if I face technical issues during my session?A: Contact the ICT Help Desk (Ext. 6666) ...

Are there rules for using the ITD Training lab?

FAQ: ICT Services Help Desk Facilities

A: Yes: No food/drinks near computers. Report issues immediately to ITD staff. Resto...

How to Fix Gmail Not Showing All Emails (IIUM Student/Staff Accounts)

FAQ: ICT Services Help Desk GOOGLE (G Suite/Gmail)

If your IIUM Gmail (Google Workspace) is missing emails, follow these troubleshooting steps: 1. ...