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466 total results found

How to Remove a Scheduled Invitation from Google Calendar (IIUM Account)

FAQ: ICT Services Help Desk GOOGLE (G Suite/Gmail)

If you’ve sent a Google Calendar invite and need to cancel or delete it, follow these steps: Met...

Who to Contact for Admission Matters

FAQ: ICT Services Help Desk

Who to Contact for Admission Matters For any inquiries or issues related to ADMISSION, please co...

How Do I Use Google Scholar Effectively?

FAQ: ICT Services Help Desk GOOGLE (G Suite/Gmail)

Q: How can I find the most relevant and recent academic papers on Google Scholar? A: Google Scho...

What should I do if my device can’t find the Wi-Fi network?

FAQ: ICT Services Help Desk Wi-Fi Services

A:If your device can’t detect the Wi-Fi network, try the following steps: ✅ Ensure the Wi-Fi f...

What is the Difference Between Next-Generation Antivirus (NGAV) and Traditional Antivirus?

FAQ: ICT Services Help Desk ICT KNOWLEDGE

Q: How does Next-Generation Antivirus (NGAV) differ from traditional antivirus?A: NGAV goes beyon...

What does “Connected, no internet” mean?

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

Q: Why does my device say “Connected, no internet”? A:This message means your device is successf...

What is Staff Clearance (Exit Clearance)?

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

Q: What is staff clearance and why is it required? A:Staff clearance, or exit clearance, is a fo...

iTa'leem Single Sign-On (SSO) Integration

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

iTa'leem Single Sign-On (SSO) Integration — Effective Semester 2, 2023/2024 Starting Semester 2,...

Reporting Phone Issues (For IIUM Staff)

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

Reporting Phone Issues (For IIUM Staff) If you are facing issues with your office phone, please ...

SFS Issue Already Closed

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

Issue: SFS Issue Already Closed Important Information:For any SFS (Student Financial Services) i...

How to Download an Attendance List from Microsoft Teams (IIUM Classes)

FAQ: ICT Services Help Desk Microsoft Teams

For Lecturers (Meeting Organizers) If you host a Teams meeting (e.g., for lectures), follow thes...

Access CAM Entry

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

Issue: Lecturer Cannot Access CAM Entry Steps to Resolve: Browse MyApps PortalGo to myapps.ii...

i-Ma'luum Access for New Students

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

Q: I’m a new student. What should I do before visiting the ICT Help Desk counter? A: New student...

For Postgraduate Students with "TERMINATED" Status

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...

What services are NOT provided at the ITD Service Helpdesk?

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

  🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or instal...

What services does the ICT Helpdesk provide?

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

  ✅ Wi-Fi Configuration AssistanceWe assist staff and students in logging into IIUM Wi-Fi and ...

How to Record a Zoom Meeting (IIUM Students & Staff Guide)

FAQ: ICT Services Help Desk Zoom Education for IIUM

You can record Zoom meetings for later reference, but permission depends on host settings. Follow...

How to Connect to IIUM-Student Wi-Fi

FAQ: ICT Services Help Desk Wi-Fi Services

To access IIUM-Student Wi-Fi, follow these steps on your device (laptop, smartphone, or tablet): ...

What is Microsoft Azure Portal? (For IIUM Students & Staff)

FAQ: ICT Services Help Desk Microsoft 365

Microsoft Azure Portal is a web-based dashboard that allows users to access, manage, and deploy c...

What should I do if my student status is 'DISMISSED'?

FAQ: ICT Services Help Desk ICT SERVICES HELPDESK

If your status is listed as ‘DISMISSED’, please consult with your Kulliyyah, Academic Advisor, or...