Search Filters
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

532 total results found

How to Record a Zoom Meeting (IIUM Students & Staff Guide)

FAQ: ICT Services Help Desk for IIUM Staff Zoom Education for IIUM

You can record Zoom meetings for later reference, but permission depends on host settings. Follow...

What does “Connected, no internet” mean?

FAQ: ICT Services Help Desk for IIUM Staff Wi-Fi Services

Q: Why does my device say “Connected, no internet”? A:This message means your device is successf...

Login Guide: Using a Web Browser

iAttend MyDigital ID

1. Visit the i-Attend portal at https://iattend.iium.edu.my. 2. Click the Login button located a...

What should I do if I cannot access the internet on my laptop using my IIUM student ID?

FAQ: ICT Services Help Desk for IIUM Staff ICT SERVICES HELPDESK

A: If your laptop is unable to connect to the internet using your IIUM student ID, please follow ...

What is MYREN and its role in IIUM?

FAQ: ICT Services Help Desk for IIUM Staff Wi-Fi Services

Q: What is MYREN?A: MYREN stands for Malaysian Research and Education Network. It is a high-speed...

What should I do if my student status is 'DISMISSED'?

FAQ: ICT Services Help Desk for IIUM Staff ICT SERVICES HELPDESK

If your status is listed as ‘DISMISSED’, please consult with your Kulliyyah, Academic Advisor, or...

How Do I Use Google Scholar Effectively?

FAQ: ICT Services Help Desk for IIUM Staff GOOGLE (G Suite/Gmail)

Q: How can I find the most relevant and recent academic papers on Google Scholar? A: Google Scho...

What should I do if my device can’t find the Wi-Fi network?

FAQ: ICT Services Help Desk for IIUM Staff Wi-Fi Services

A:If your device can’t detect the Wi-Fi network, try the following steps: ✅ Ensure the Wi-Fi f...

What is the Difference Between Next-Generation Antivirus (NGAV) and Traditional Antivirus?

FAQ: ICT Services Help Desk for IIUM Staff ICT KNOWLEDGE

Q: How does Next-Generation Antivirus (NGAV) differ from traditional antivirus?A: NGAV goes beyon...

What is Staff Clearance (Exit Clearance)?

FAQ: ICT Services Help Desk for IIUM Staff ICT SERVICES HELPDESK

Q: What is staff clearance and why is it required? A:Staff clearance, or exit clearance, is a fo...

What services does the ICT Helpdesk provide?

FAQ: ICT Services Help Desk for IIUM Staff ICT SERVICES HELPDESK

  ✅ Wi-Fi Configuration AssistanceWe assist staff and students in logging into IIUM Wi-Fi and ...

iTa'leem Single Sign-On (SSO) Integration

FAQ: ICT Services Help Desk for IIUM Staff i-Ma’luum & ITa’leem

iTa'leem Single Sign-On (SSO) Integration — Effective Semester 2, 2023/2024 Starting Semester 2,...

Reporting Phone Issues (For IIUM Staff)

FAQ: ICT Services Help Desk for IIUM Staff ICT SERVICES HELPDESK

Reporting Phone Issues (For IIUM Staff) If you are facing issues with your office phone, please ...

Who to Contact for Admission Matters

FAQ: ICT Services Help Desk for IIUM Staff ICT SERVICES HELPDESK

Who to Contact for Admission Matters For any inquiries or issues related to ADMISSION, please co...

SFS Issue Already Closed

FAQ: ICT Services Help Desk for IIUM Staff ICT SERVICES HELPDESK

Issue: SFS Issue Already Closed Important Information:For any SFS (Student Financial Services) i...

Access CAM Entry

FAQ: ICT Services Help Desk for IIUM Staff ICT SERVICES HELPDESK

Issue: Lecturer Cannot Access CAM Entry Steps to Resolve: Browse MyApps PortalGo to myapps.ii...

i-Ma'luum Access for New Students

FAQ: ICT Services Help Desk for IIUM St... i-Ma'luum & i-Taleem

Q: I’m a new student. What should I do before visiting the ICT Help Desk counter? A: New student...

For Postgraduate Students with "TERMINATED" Status

FAQ: ICT Services Help Desk for IIUM St... ICT SERVICES HELPDESK

Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...

What services are NOT provided at the ITD Service Helpdesk?

FAQ: ICT Services Help Desk for IIUM Staff ICT SERVICES HELPDESK

  🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or instal...

Login Guide: Using a Mobile Phone

iAttend MyDigital ID

1. Visit the i-Attend portal at https://iattend.iium.edu.my. 2. Click the Get Started button loc...