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Are all Adobe apps included?
Q: Are all Adobe apps included?A: Most apps are included, but some specialized tools (e.g., Subst...
Contact ITD
Website: https://division.iium.edu.my/itd Email: servicedesk@iium.edu.my ICT Help d...
Cybersecurity Tips & Tricks: Awareness for Multi-Factor Authentication (MFA)
Cybersecurity - Multi Factor Authentication(MFA)
Cybersecurity Tips & Tricks: Security Guidelines for Using Public Wi-Fi
This awareness campaign emphasizes the importance of secure Wi-Fi usage in public spaces. While p...
Who to Contact for Admission Matters
Who to Contact for Admission Matters For any inquiries or issues related to ADMISSION, please co...
What services are NOT provided at the ITD Service Helpdesk?
🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or inst...
What does “Connected, no internet” mean?
Q: Why does my device say “Connected, no internet”? A:This message means your device is successf...
What services does the ICT Helpdesk provide?
✅ Wi-Fi Configuration AssistanceWe assist staff and students in logging into IIUM Wi-Fi and o...
What are the operational hours for the ICT Help Desk at Gombak Campus?
Q: What are the operational hours for the ICT Help Desk at Gombak Campus?A: Monday–Thursday:...
Policies
Q: Can I use Adobe CC for commercial work?A: No. The license is only for academic/non-commercial ...
Customer Service vs. Customer Support
The difference between customer service and customer support is that customer support teams suppo...
Contact ITD Management & Branches
INFORMATION TECHNOLOGY DIVISION, ITD International Islamic University Malaysia P.O. Box 10, 531...
Locate Us| ITD Main Gombak
ICT Services Help Desk
ICT Services Help Desk The ICT Services Help Desk is the first point of contact for all IT-relat...
How to Turn on Google 2-Step Verification
How to Turn on Google 2-Step Verification 1.Go to Settings: Open a web browser, go to myaccount....
Who to Contact for Admission Matters
Who to Contact for Admission Matters For any inquiries or issues related to ADMISSION, please co...
SSO MFA User Manual
Dear All IIUM Staff and Students, Assalamu’alaikum wbt, Please be informed that the Information...
FAQ & Guide: How to Enable Multi-Factor Authentication (MFA) for Microsoft 365
FAQ & Guide: How to Enable Multi-Factor Authentication (MFA) for Microsoft 365 What is MFA? ...
How to Turn on Google 2-Step Verification
How to Turn on Google 2-Step Verification 1.Go to Settings: Open a web browser, go to myaccount....