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82 total results found

FAQ & Guide: How to Enable Multi-Factor Authentication (MFA) for Microsoft 365

FAQ: ICT Services Help Desk for IIUM Staff Cybersecurity

FAQ & Guide: How to Enable Multi-Factor Authentication (MFA) for Microsoft 365 What is MFA? ...

How to Fix Gmail Not Showing All Emails

FAQ: ICT Services Help Desk for IIUM St... Student Email Services

If your IIUM Gmail (Google Workspace) is missing emails, follow these troubleshooting steps: 1...

What is Adobe Creative Cloud?

FAQ: ICT Services Help Desk for IIUM St... Adobe Cloud

Q: What is Adobe Creative Cloud?A: Adobe Creative Cloud (CC) is a collection of professional soft...

Trouble-shooting Issues Related to WI-FI

FAQ: ICT Services Help Desk for IIUM St... Wi-Fi Services

This is a general guideline to troubleshoot on why you cannot access wifi/interne...

How to Fix Zoom Microphone Issues

FAQ: ICT Services Help Desk for IIUM St... Zoom Tips

Check Your Microphone is Connected If you’re using an external microphone (rather than a built-i...

How to Record a Zoom Meeting

FAQ: ICT Services Help Desk for IIUM St... Zoom Tips

You can record Zoom meetings for later reference, but permission depends on host settings. Follow...

What is i-FIRST?

FAQ: ICT Services Help Desk for IIUM St... i-First

Q: What is i-FIRST?A: A centralized system to submit/track complaints, feedback, or inquiries. Ac...

What is my first-time ITa’leem password?

FAQ: ICT Services Help Desk for IIUM St... i-Ma'luum & i-Taleem

Q: What is my first-time ITa’leem password?A: Format: M<yymmdd><matricno> (e.g., Matr...

How do I reset my i-Ma’luum password?

FAQ: ICT Services Help Desk for IIUM St... i-Ma'luum & i-Taleem

Q: How do I reset my i-Ma’luum password?A: Visit i-Ma’luum > SSO ID Password Reset. Verify...

Make your google account more secure

FAQ: ICT Services Help Desk for IIUM St... Google Services

How to Make Your Google Account More Secure Follow these steps to enhance the security of your G...

Gemini License Arrangement for Google Workspace

FAQ: ICT Services Help Desk for IIUM Staff Available Software Subscription for All...

  In wording: Berikut adalah kompilasi topik FAQ Pelaksanaan Gemini & NotebookLM:   ...

How to Create a Group Email (Mailing List) in IIUM Gmail (Google Workspace)

FAQ: ICT Services Help Desk for IIUM St... Google Services

Since IIUM uses Google Workspace for Education, staff and students can create email groups (maili...

How to record a video meeting - Google Meet

FAQ: ICT Services Help Desk for IIUM Staff GOOGLE (G Suite/Gmail)

On your computer, in Google Meet, click Start or Join. At the bottom right, click Activities   R...

Cloud storage allocation for Google Workspace and Microsoft 365

FAQ: ICT Services Help Desk for IIUM St... Microsoft Services

We are delighted to share the latest developments on cloud storage allocation for Google Workspac...

Cloud storage allocation for Google Workspace and Microsoft 365

FAQ: ICT Services Help Desk for IIUM St... Google Services

We are delighted to share the latest developments on cloud storage allocation for Google Workspac...

What is Microsoft Azure Portal? (Student Guide)

FAQ: ICT Services Help Desk for IIUM St... Microsoft Services

Microsoft Azure Portal is a web-based dashboard that allows users to access, manage, and deploy...

How to Fix IIUM Wi-Fi Connection Problems

FAQ: ICT Services Help Desk for IIUM St... Wi-Fi Services

if you're unable to connect to IIUM-Student Wi-Fi, follow these troubleshooting steps: Step 1:...

Get WI-FI services

FAQ: ICT Services Help Desk for IIUM St... Wi-Fi Services

For students, connect to the IIUM-Student WiFi network, FireFox OR Edge and key in your username ...

SSO MFA User Manual

FAQ: ICT Services Help Desk for IIUM Staff Cybersecurity

Dear All IIUM Staff and Students, Assalamu’alaikum wbt, Please be informed that the Information...

How do I get Adobe Creative Cloud?

FAQ: ICT Services Help Desk for IIUM St... Adobe Cloud

Q: How do I get Adobe Creative Cloud?A: For Students: Access through ITD’s free softwar...