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139 total results found

What software is available?

FAQs: ICT HelpDesk Microsoft 365

Q: What software is available?A: Includes Windows OS, Visual Studio, SQL Server, and more. See th...

What are the ITD lab’s operating hours?

FAQs: ICT HelpDesk Facilities

Q: What are the lab’s operating hours?A: Monday–Friday: 8:00 AM – 5:00 PM Weekends/Public...

Rules & Policies in the BYOD lab

FAQs: ICT HelpDesk Facilities

Q: Are there restrictions on device usage?A:✅ Allowed: Laptops, tablets, smartphones (for academi...

How do I connect to Wi-Fi in the BYOD Lab?

FAQs: ICT HelpDesk Facilities

Q: How do I connect to Wi-Fi in the BYOD Lab?A: Select "IIUM-Student" (students) or "IIUM-Staf...

Do I need to book the BYOD Lab?

FAQs: ICT HelpDesk Facilities

Q: Do I need to book the BYOD Lab?A: No, it operates on a first-come, first-served basis (no rese...

Who can use the BYOD Lab?

FAQs: ICT HelpDesk Facilities

Q: Who can use the BYOD Lab?A: Open to all IIUM students and staff with a valid IIUM account.

What is the BYOD Lab?

FAQs: ICT HelpDesk Facilities

Q: What is the BYOD Lab?A: The Bring Your Own Device (BYOD) Lab is a flexible workspace where IIU...

What if I face technical issues during my session?

FAQs: ICT HelpDesk Facilities

Q: What if I face technical issues during my session?A: Contact the ICT Help Desk (Ext. 6666) ...

Are there rules for using the ITD Training lab?

FAQs: ICT HelpDesk Facilities

A: Yes: No food/drinks near computers. Report issues immediately to ITD staff. Resto...

What equipment is available in the Training Lab?

FAQs: ICT HelpDesk Facilities

Q: What equipment is available in the Training Lab?A: Computers: Pre-installed with standard a...

How do I reset my SIS/CAMSYS password?

FAQs: ICT HelpDesk Staff Portal & Systems

Q: How do I reset my SIS/CAMSYS password?A: Forgot password: Go to Staff Portal > Academic ...

Is there a deadline for booking the Training Lab?

FAQs: ICT HelpDesk Facilities

Q: Is there a deadline for booking the lab?A: Yes! You must verify software setup at least 3 work...

How can I book the ITD Training Lab?

FAQs: ICT HelpDesk Facilities

Q: How can I book the ITD Training Lab?A: Contact ICT Help Desk: Phone: 03-6421 6666 W...

Where is the ITD Training Lab located?

FAQs: ICT HelpDesk Facilities

Q: Where is the ITD Training Lab located?A: Location: Level 1, Information Technology Division...

What is the ITD Training Lab?

FAQs: ICT HelpDesk Facilities

Q: What is the ITD Training Lab?A: The ITD Training Lab is a dedicated facility for staff trainin...

Is antivirus software provided for personal devices?

FAQs: ICT HelpDesk Anti-Virus

Q: Is antivirus software provided for personal devices?A: Yes! Free antivirus software is availab...

What are the operational hours for the BYOD Lab?

FAQs: ICT HelpDesk Facilities

Q. Where is BYOD Lab (Gombak) located and Operating Hours? A. BYOD Lab (Gombak): Level 1, ITD |...

How do I book the ITD Smart Multipurpose Room?

FAQs: ICT HelpDesk Facilities

Q: How do I book the ITD Smart Multipurpose Room?A: Contact ICT Help Desk (Tel: 03-6421 6666) at ...

How do I add resources to the Online Resources section?

FAQs: ICT HelpDesk Staff Portal & Systems

Q: How do I add resources to the Online Resources section?A: Log in to my.iium.edu.my/staff &g...

What is Adobe Creative Cloud?

FAQs: ICT HelpDesk Adobe Cloud

Q: What is Adobe Creative Cloud?A: Adobe Creative Cloud (CC) is a collection of professional soft...