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What is Adobe Creative Cloud?
Q: What is Adobe Creative Cloud?A: Adobe Creative Cloud (CC) is a collection of professional soft...
How to Remove a Scheduled Invitation from Google Calendar (IIUM Account)
If you’ve sent a Google Calendar invite and need to cancel or delete it, follow these steps: Met...
For Postgraduate Students with "TERMINATED" Status
Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...
What services are NOT provided at the ITD Service Helpdesk?
🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or instal...
What services does the ICT Helpdesk provide?
✅ Wi-Fi Configuration AssistanceWe assist staff and students in logging into IIUM Wi-Fi and ...
How to Record a Zoom Meeting (IIUM Students & Staff Guide)
You can record Zoom meetings for later reference, but permission depends on host settings. Follow...
How to Connect to IIUM-Student Wi-Fi
To access IIUM-Student Wi-Fi, follow these steps on your device (laptop, smartphone, or tablet): ...
What is Microsoft Azure Portal? (For IIUM Students & Staff)
Microsoft Azure Portal is a web-based dashboard that allows users to access, manage, and deploy c...
How to Download an Attendance List from Microsoft Teams (IIUM Classes)
For Lecturers (Meeting Organizers) If you host a Teams meeting (e.g., for lectures), follow thes...
How to Fix Gmail Not Showing All Emails (IIUM Student/Staff Accounts)
If your IIUM Gmail (Google Workspace) is missing emails, follow these troubleshooting steps: 1. ...
How do I get Adobe Creative Cloud?
Q: How do I get Adobe Creative Cloud?A: For Staff: Request access via ICT Help Desk (email ...
How to Import a Calendar to Microsoft Outlook (IIUM Staff/Student Email)
You can import calendar events into Outlook (for IIUM email accounts) from ICS files, Google Cale...
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How to Enable 2SV for Microsoft 365 (Staff Live Email)
How to Enable 2SV for Microsoft 365 (Staff Live Email) Step 1: Log in to Your IIUM Microsoft Acc...
How to Enable 2SV for IIUM Email (Google Workspace)
1. What is 2-Step Verification (2SV)? 2SV adds an extra layer of security to your IIUM account (...
How to Print Class List in IIUM
For Lecturers & Academic Staff Method 1: Via SIS (Student Information System) Log in to I...
Policies
Q: Can I use Adobe CC for commercial work?A: No. The license is only for academic/non-commercial ...
Are all Adobe apps included?
Q: Are all Adobe apps included?A: Most apps are included, but some specialized tools (e.g., Subst...
How do I log in to Adobe CC?
Q: How do I log in to Adobe CC?A: Open any Adobe app (e.g., Photoshop). Sign in with: ...
i-Ma'luum Access for New Students
Q: I’m a new student. What should I do before visiting the ICT Help Desk counter? A: New student...