Search Filters
Search Results
139 total results found
How do I get Adobe Creative Cloud?
Q: How do I get Adobe Creative Cloud?A: For Staff: Request access via ICT Help Desk (email ...
How to Remove a Scheduled Invitation from Google Calendar (IIUM Account)
If you’ve sent a Google Calendar invite and need to cancel or delete it, follow these steps: Met...
For Postgraduate Students with "TERMINATED" Status
Q: My student status shows as "TERMINATED." What should I do? A: If your status is "TERMINATED,"...
What services are NOT provided at the ITD Service Helpdesk?
🚫 PC/Laptop Repairs or Software InstallationWe do not perform any hardware repairs or instal...
What services does the ICT Helpdesk provide?
✅ Wi-Fi Configuration AssistanceWe assist staff and students in logging into IIUM Wi-Fi and ...
How to Record a Zoom Meeting (IIUM Students & Staff Guide)
You can record Zoom meetings for later reference, but permission depends on host settings. Follow...
How to Connect to IIUM-Student Wi-Fi
To access IIUM-Student Wi-Fi, follow these steps on your device (laptop, smartphone, or tablet): ...
What is Microsoft Azure Portal? (For IIUM Students & Staff)
Microsoft Azure Portal is a web-based dashboard that allows users to access, manage, and deploy c...
How to Download an Attendance List from Microsoft Teams (IIUM Classes)
For Lecturers (Meeting Organizers) If you host a Teams meeting (e.g., for lectures), follow thes...
How to Fix Gmail Not Showing All Emails (IIUM Student/Staff Accounts)
If your IIUM Gmail (Google Workspace) is missing emails, follow these troubleshooting steps: 1. ...
How do I log in to Adobe CC?
Q: How do I log in to Adobe CC?A: Open any Adobe app (e.g., Photoshop). Sign in with: ...
How to Import a Calendar to Microsoft Outlook (IIUM Staff/Student Email)
You can import calendar events into Outlook (for IIUM email accounts) from ICS files, Google Cale...
How to Register for "Going Abroad Self-Registration" for IIUM Email Access
How to Register for "Going Abroad Self-Registration" for IIUM Email Access If you are an IIUM st...
How to Enable 2SV for Microsoft 365 (Staff Live Email)
How to Enable 2SV for Microsoft 365 (Staff Live Email) Step 1: Log in to Your IIUM Microsoft Acc...
How to Enable 2SV for IIUM Email (Google Workspace)
1. What is 2-Step Verification (2SV)? 2SV adds an extra layer of security to your IIUM account (...
How to Print Class List in IIUM
For Lecturers & Academic Staff Method 1: Via SIS (Student Information System) Log in to I...
Policies
Q: Can I use Adobe CC for commercial work?A: No. The license is only for academic/non-commercial ...
Are all Adobe apps included?
Q: Are all Adobe apps included?A: Most apps are included, but some specialized tools (e.g., Subst...
i-Ma'luum Access for New Students
Q: I’m a new student. What should I do before visiting the ICT Help Desk counter? A: New student...