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  • FAQ: ICT Services Help Desk for IIUM Student

  • Get the password to access ICT facilities such as WiFi, i-Ta’leem, i-Ma’luum, etc.

  • Microsoft Services

    • Microsoft Teams for Education. Quick Start guide for students.

    • Microsoft Office for free

    • Trouble-shooting Microsoft Office Issues ( Cannot Activate)

    • How many devices can I install my student version of Microsoft Office on?

    • Access to MSDNAA/Microsoft Imagine

    • What is Microsoft Azure Portal? (Student Guide)

    • Cloud storage allocation for Google Workspace and Microsoft 365

  • Google Services

    • Google account for Student

    • Cloud storage allocation for Google Workspace and Microsoft 365

    • How to Create a Group Email (Mailing List) in IIUM Gmail (Google Workspace)

    • Make your google account more secure

    • How to Turn on Google 2-Step Verification

    • How to Import a Calendar to Microsoft Outlook (IIUM Staff/Student Email)

  • Software Services

    • Software are available for download

  • Wi-Fi Services

    • Get WI-FI services

    • How to Connect to IIUM-Student Wi-Fi

    • How do I connect to IIUM Wi-Fi?

    • Tips to fix IIUM Students WI-FI

    • Reporting WI-FI Issues at Mahallah IIUM Gombak

    • How to Fix IIUM Wi-Fi Connection Problems

    • How to forget SSID due to wireless maintenance

    • Trouble-shooting Issues Related to WI-FI

    • What does “Connected, no internet” mean?

    • Cybersecurity Tips & Tricks: Security Guidelines for Using Public Wi-Fi

  • Student Email Services

    • How do I activate my IIUM Google email?

    • How do I activate my IIUM Live email (for Microsoft 365)?

    • IIUM e-mail address

    • IIUM Live Email Guidelines

    • Microsoft LIVE IIUM email Info

    • How to Fix Gmail Not Showing All Emails

  • i-Ma'luum & i-Taleem

    • i-Ma'luum Access for New Students

    • My i-Ma'luum account shows my student status as 'DEFER'. What should I do?

    • How do I reset my i-Ma’luum password?

    • Get to Know Your i-Taleem (IIUM Learning Management System)

    • What is my first-time ITa’leem password?

  • i-First

    • What is i-FIRST?

  • Zoom Tips

    • How to Record a Zoom Meeting

    • How to Fix Zoom Microphone Issues

  • ICT SERVICES HELPDESK

    • ICT Services Help Desk

    • Need help with the ICT facilities in IIUM

    • Locate Us| ITD Main Gombak

    • Contact ITD Management & Branches

    • Customer Service vs. Customer Support

    • What are the operational hours for the ICT Help Desk at Gombak Campus?

    • Contact ITD

    • What services does the ICT Helpdesk provide?

    • What services are NOT provided at the ITD Service Helpdesk?

    • Who to Contact for Admission Matters

    • For Postgraduate Students with "TERMINATED" Status

    • For Undergraduate Students with "TERMINATED" Status

  • Cybersecurity

    • Cybersecurity Tips & Tricks: Awareness for Multi-Factor Authentication (MFA)

    • Cybersecurity - Multi Factor Authentication(MFA)

    • FAQ & Guide: How to Enable Multi-Factor Authentication (MFA) for Microsoft 365

    • How to Turn on Google 2-Step Verification

    • SSO MFA User Manual

  • Adobe Cloud

    • What is Adobe Creative Cloud?

    • How do I get Adobe Creative Cloud?

    • How do I log in to Adobe CC?

    • Are all Adobe apps included?

    • Policies

  • Admission Matters

    • Who to Contact for Admission Matters

Books
FAQ: ICT Services Help...
Student Email Services
IIUM Live Email Guidel...

IIUM Live Email Guidelines

  • HOW TO CREATE IIUM LIVE EMAIL TO ACCESS MICROSOFT
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Revision #3
Created 4 years ago by FAZILAH BT. BASARUDDIN
Updated 1 day ago by FAZILAH BT. BASARUDDIN
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